Meaning of Communication
Communication is derived from the Latin word "communis", which means, “to share” that is, sharing of ideas, concepts, feelings and emotions. The science of communication is almost as old as man himself. Form time immemorial; the need to share or to communicate had been felt. Different vehicles / channels were identified and subsequently improvised for the purpose of transmission of ideas and concepts. A study of these channels enables us to gain an insight into the process of communication.
Before a definition of communication is arrived at, a few queries, which arise in the minds of the readers, have to be answered. What is the importance of communication? Why should it be studied? Why should the channel be analyzed and examined?
The importance of communication can be gauged from the fact that we are communicating in some from or the other almost every moment of our lives. Whether we are walking,, talking ,playing, sitting, or even sleeping, a message is being formulated and transmitted. Man, who is a social animal, is constantly interacting with other individuals. For him it is necessary to understand the art of communication and apply or modify it in a suitable manner. Man possesses the ability to communicate, which is much more than a composition of certain symbolize or to understand concepts in terms of images or symbols. It is this ability that helps him to communicate. Communication then, it may be stated, is much more than an understanding of the spoken or written language. It is a composite of symbols, gestures, and illustrations that accompany either the spoken or the written word.
Basic Purpose of Communication
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizational, or external levels.
“What is the purpose of (formal) communication?” A response to a query of this nature would be more beneficial if attempts were made to understand the business situation where success or failure of issues is always measured in terms of man- hours spent in the completion of a task. Let us take an example. Suppose the boss issues instructions to his subordinate to complete a certain project in a particular manner within a stipulated timeframe. The subordinate does it to the best of his ability. However, the end result is a miserable failure because the manner of completion does not match with the expectations of the boss. A lot of time has been wasted as a result of miscommunication on the part of the two members of the same organization. In fact, more first instance. If the amount of time used in completion of this particular task is calculated, it would be seen that double the time necessary has been taken. The example cited above is one of the most common and prevailing examples of miscommunication resulting from a lack of feedback in organizations. This, however, is not the only criterion that qualifies for an in-depth study of communication. Let us take a look at the communicative competence required at three different levels in an organization.
In the business situation of a manager, as he goes higher up in the hierarchy is to coordinate, issue instructions, collate information, and then present it. All these activities require effective communication skills the sooner these skills are honed, the easier it is for the manager to accomplish tasks. Similar is the case of the junior manager vying for a quick promotion. As work in the organization is always done in conjunction with other people, effective communication skills become a necessity. Let us compare the progression of two junior managers up the ladder of success possessing almost the same academic qualifications and almost similar personality traits. Only one of them would be able to make it to the managing Director’s chair. Without doubt it would be the candidate with excellent communication skills.
Prior to entry in any organization, certain communicative abilities are also looked for in candidates. Ability to speak, conduct oneself properly in an interview, get along with others, listen carefully and accurately, make effective presentations, prepare good yet brief report, make proposals, sell ideas, convince and persuade others are some of the attributes looked for in a candidate. If an individual possesses these attributes looked for in a candidate. If an individual possesses these attributes or can train himself to excel in them, he himself would realize how much easier it is for him only to secure a comfortable position in an organization but also to achieve success.
Communication is derived from the Latin word "communis", which means, “to share” that is, sharing of ideas, concepts, feelings and emotions. The science of communication is almost as old as man himself. Form time immemorial; the need to share or to communicate had been felt. Different vehicles / channels were identified and subsequently improvised for the purpose of transmission of ideas and concepts. A study of these channels enables us to gain an insight into the process of communication.
Before a definition of communication is arrived at, a few queries, which arise in the minds of the readers, have to be answered. What is the importance of communication? Why should it be studied? Why should the channel be analyzed and examined?
The importance of communication can be gauged from the fact that we are communicating in some from or the other almost every moment of our lives. Whether we are walking,, talking ,playing, sitting, or even sleeping, a message is being formulated and transmitted. Man, who is a social animal, is constantly interacting with other individuals. For him it is necessary to understand the art of communication and apply or modify it in a suitable manner. Man possesses the ability to communicate, which is much more than a composition of certain symbolize or to understand concepts in terms of images or symbols. It is this ability that helps him to communicate. Communication then, it may be stated, is much more than an understanding of the spoken or written language. It is a composite of symbols, gestures, and illustrations that accompany either the spoken or the written word.
Basic Purpose of Communication
People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizational, or external levels.
“What is the purpose of (formal) communication?” A response to a query of this nature would be more beneficial if attempts were made to understand the business situation where success or failure of issues is always measured in terms of man- hours spent in the completion of a task. Let us take an example. Suppose the boss issues instructions to his subordinate to complete a certain project in a particular manner within a stipulated timeframe. The subordinate does it to the best of his ability. However, the end result is a miserable failure because the manner of completion does not match with the expectations of the boss. A lot of time has been wasted as a result of miscommunication on the part of the two members of the same organization. In fact, more first instance. If the amount of time used in completion of this particular task is calculated, it would be seen that double the time necessary has been taken. The example cited above is one of the most common and prevailing examples of miscommunication resulting from a lack of feedback in organizations. This, however, is not the only criterion that qualifies for an in-depth study of communication. Let us take a look at the communicative competence required at three different levels in an organization.
In the business situation of a manager, as he goes higher up in the hierarchy is to coordinate, issue instructions, collate information, and then present it. All these activities require effective communication skills the sooner these skills are honed, the easier it is for the manager to accomplish tasks. Similar is the case of the junior manager vying for a quick promotion. As work in the organization is always done in conjunction with other people, effective communication skills become a necessity. Let us compare the progression of two junior managers up the ladder of success possessing almost the same academic qualifications and almost similar personality traits. Only one of them would be able to make it to the managing Director’s chair. Without doubt it would be the candidate with excellent communication skills.
Prior to entry in any organization, certain communicative abilities are also looked for in candidates. Ability to speak, conduct oneself properly in an interview, get along with others, listen carefully and accurately, make effective presentations, prepare good yet brief report, make proposals, sell ideas, convince and persuade others are some of the attributes looked for in a candidate. If an individual possesses these attributes looked for in a candidate. If an individual possesses these attributes or can train himself to excel in them, he himself would realize how much easier it is for him only to secure a comfortable position in an organization but also to achieve success.
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